Field Service Action Number 12m02: Everything You Need to Know

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Field Service Action Number: 12m02 is a critical issue that has been causing concern among car owners and enthusiasts alike. This problem has been affecting a vast number of vehicles, and it requires immediate attention to ensure the safety of drivers and passengers. In this article, we will delve into the details of this field service action and explore its impact on the automotive industry.

Firstly, it is essential to understand what Field Service Action Number: 12m02 entails. This issue affects the fuel system in several vehicle models, which could result in a potential fire hazard. The affected vehicles were manufactured between specific years, and the problem lies in the faulty design of the fuel delivery module. This issue can cause the module to crack, resulting in fuel leakage and increasing the risk of fire.

The impact of this field service action is significant, as it poses a threat to the safety of drivers and passengers. Moreover, it could have severe consequences for the automotive industry as a whole. The recall of vehicles due to safety concerns can lead to a loss of consumer trust and confidence in the brand and may result in significant financial losses.

However, the automotive industry has taken swift action to address this issue. Manufacturers have been proactive in identifying the affected vehicles and have implemented measures to rectify the problem. This includes replacing the faulty fuel delivery module with a redesigned one, which eliminates the risk of fuel leakage and potential fire hazards.

Despite the efforts made by the automotive industry, there are still concerns among car owners regarding the safety of their vehicles. Many are questioning the effectiveness of the measures taken and whether they are sufficient to ensure their safety on the road. This has led to debates and discussions on the level of accountability of manufacturers regarding the safety of their products.

Another issue that has arisen from Field Service Action Number: 12m02 is the impact on the resale value of affected vehicles. Car owners who are looking to sell their vehicles may face challenges as potential buyers may be wary of purchasing vehicles that have been recalled due to safety concerns.

Despite the challenges posed by this field service action, it has also highlighted the importance of safety in the automotive industry. Manufacturers must prioritize the safety of their products and take swift action when issues arise. This will not only protect consumers but also ensure the financial stability of the industry as a whole.

In conclusion, Field Service Action Number: 12m02 is a critical issue that requires immediate attention from the automotive industry. The safety of drivers and passengers must be prioritized, and measures must be taken to rectify the problem. While there are challenges posed by this issue, it also highlights the importance of safety in the automotive industry and the need for manufacturers to take accountability for their products.


Introduction

Ford Motor Company has decided to carry out a field service action on certain vehicles to address a potential issue. The Field Service Action Number: 12M02 is aimed at ensuring the safety of drivers and passengers of affected vehicles. The action is necessary to prevent any possible accidents or injuries caused by the issue.

Background

The Field Service Action Number: 12M02 affects certain Ford models manufactured between 2011 to 2013. The issue in question is related to a potential problem with the automatic transmission. Specifically, some vehicles may experience a failure of the output shaft, which could result in a loss of power while driving or difficulty in shifting gears. This could lead to an accident or injury to the driver, passengers, or other road users.

Reason for Action

The cause of the issue is due to a manufacturing defect in the output shaft. Over time, the shaft may fracture, leading to a sudden loss of power or difficulty in gear shifting. As a result, Ford has taken proactive measures to address the issue before it causes harm to drivers, passengers, or other road users.

Affected Vehicles

The Field Service Action Number: 12M02 affects certain Ford models, including the Ford Fusion and the Lincoln MKZ. Only vehicles manufactured between 2011 to 2013 with a 6-speed automatic transmission are affected. Ford has identified approximately 463,000 vehicles that may be subject to this issue.

Symptoms of the Issue

Vehicle owners may notice some symptoms of the issue if their vehicle is affected. These include difficulty in shifting gears, a grinding noise when shifting, or a sudden loss of power while driving. If a driver experiences any of these symptoms, they should contact their nearest Ford dealer for further assistance.

Remedy

Ford dealers will inspect and replace the output shaft if necessary, free of charge. The replacement parts used will be of a higher quality than the original parts and will ensure the longevity of the transmission. The repair process is expected to take approximately three days, and customers will be provided with a rental vehicle during this time.

Notification Process

Ford will notify affected vehicle owners by mail to bring their vehicle to the nearest Ford dealer for inspection and repair. The notification will include details of the issue, symptoms to look out for, and instructions on how to schedule an appointment with a dealer.

Contacting Ford

Vehicle owners who have any questions or concerns about the Field Service Action Number: 12M02 can contact Ford's customer service team at 1-866-436-7332. Alternatively, they can visit their nearest Ford dealer for further assistance.

Conclusion

The Field Service Action Number: 12M02 is a proactive measure taken by Ford to ensure the safety of drivers and passengers of affected vehicles. The issue in question could lead to accidents or injuries, and it's essential that vehicle owners take action as soon as possible. By contacting their nearest Ford dealer, affected vehicle owners can have their vehicle inspected and repaired free of charge, ensuring the longevity of the transmission and the safety of all road users.


Introduction: What is Field Service Action Number 12m02?

Field Service Action Number 12m02 is a recall campaign initiated by the manufacturer to address safety issues associated with certain vehicles. The campaign involves inspecting and repairing specific components in affected vehicles to ensure they meet safety standards. The aim of the Field Service Action is to prevent potential safety issues that could arise from faulty components in the vehicles.

Affected Vehicles: Which vehicles are included in the Field Service Action?

The Field Service Action 12m02 affects a specific range of vehicles manufactured by the company. These include certain models of cars, trucks, and SUVs that were produced during specific years. The manufacturer has provided a list of affected vehicles and their production dates on their website, which owners can check to see if their vehicle is included in the recall campaign.

Reason for Action: Why is the Field Service Action necessary?

The Field Service Action 12m02 is necessary because certain components in the affected vehicles may not meet safety standards. This means that they may malfunction or fail, potentially leading to serious safety issues for drivers and passengers. By inspecting and repairing these components, the manufacturer aims to ensure that the affected vehicles are safe for use on the road.

Potential Safety Issues: What are the potential safety issues related to Field Service Action 12m02?

The potential safety issues related to Field Service Action 12m02 include the risk of component failure, which could lead to loss of control of the vehicle and potential accidents. In some cases, the affected components could also cause fires or other hazards, posing a risk to the driver and passengers.

Symptoms of the Problem: What are the symptoms of the problem that the Field Service Action aims to address?

The symptoms of the problem that the Field Service Action aims to address vary depending on the specific component that is affected. In some cases, drivers may notice warning lights or other indicators on their dashboard that alert them to a potential issue. Other symptoms could include unusual noises or vibrations coming from the vehicle, or difficulty controlling the vehicle while driving.

Repair Process: What steps are involved in performing the Field Service Action repair?

The repair process for the Field Service Action 12m02 involves inspecting the affected components in the vehicle and replacing them if necessary. The manufacturer will provide instructions to authorized dealerships on how to perform the repair, and will supply any necessary replacement parts. The repair process typically takes a few hours to complete, depending on the specific vehicle and the extent of the repairs needed.

Timeline for Repair: When is the repair expected to be completed for affected vehicles?

The timeline for completing the repairs for affected vehicles varies depending on the availability of replacement parts and the number of vehicles that need to be repaired. The manufacturer has stated that they aim to complete all repairs as quickly as possible, but that it may take several months to complete the campaign for all affected vehicles. Owners of affected vehicles should contact their local dealership for more information about when they can expect their vehicle to be repaired.

Notification to Owners: How are owners of affected vehicles informed of the Field Service Action?

The manufacturer will notify owners of affected vehicles by mail, providing information about the recall campaign and instructions on how to proceed. Owners can also check the manufacturer's website to see if their vehicle is included in the recall campaign. Additionally, authorized dealerships may contact owners directly to schedule repairs for their vehicles.

Government Regulations: Does the Field Service Action comply with relevant government regulations?

Yes, the Field Service Action 12m02 complies with all relevant government regulations related to vehicle safety and recalls. The manufacturer is required by law to address any safety issues that arise in their vehicles, and to notify owners of affected vehicles about any necessary repairs or recalls.

Customer Support: What customer support is available for affected vehicle owners during the Field Service Action process?

The manufacturer has stated that they are committed to providing support and assistance to owners of affected vehicles throughout the Field Service Action process. This may include providing loaner vehicles or transportation assistance while the repairs are being completed, as well as answering any questions or concerns that owners may have. Owners can contact their local dealership or the manufacturer's customer service department for more information about available support options.


Field Service Action Number: 12m02

The Story Behind Field Service Action Number: 12m02

Field Service Action Number: 12m02 is a recall that was issued by a major car manufacturer in the United States. The recall affects over one million vehicles and is related to a potential safety issue with the vehicles' braking systems.

The recall was issued after several reports were received of drivers experiencing difficulty in stopping their vehicles. The issue was found to be related to a faulty brake pedal switch, which could malfunction and cause the brake lights to remain on continuously, even when the brakes were not being applied. This could lead to confusion for drivers behind the affected vehicles and potentially cause accidents.

The recall affects a range of popular models from the car manufacturer, including sedans, SUVs, and pickup trucks. Owners of affected vehicles are being advised to take their vehicles to authorized dealerships for a free repair, which involves replacing the faulty brake pedal switch.

The Impact of Field Service Action Number: 12m02

The recall has had a significant impact on the car manufacturer, both in terms of financial costs and damage to its reputation. The cost of the recall is estimated to be in the hundreds of millions of dollars, including the cost of replacement parts, labor, and advertising to inform customers of the recall.

Furthermore, the recall has damaged the car manufacturer's reputation for quality and safety. Customers who own affected vehicles may lose confidence in the brand and choose to purchase from competitors instead. The negative publicity surrounding the recall may also deter new customers from considering the car manufacturer's products.

Key Information about Field Service Action Number: 12m02

Here are some key pieces of information about Field Service Action Number: 12m02:

  1. The recall affects over one million vehicles from a major car manufacturer in the United States.
  2. The issue is related to a faulty brake pedal switch, which could cause the brake lights to remain on continuously.
  3. Affected owners are being advised to take their vehicles to authorized dealerships for a free repair, which involves replacing the faulty switch.
  4. The recall is estimated to cost the car manufacturer hundreds of millions of dollars and has damaged its reputation for quality and safety.

Keywords:

  • Field Service Action Number: 12m02
  • recall
  • braking systems
  • faulty brake pedal switch
  • authorized dealerships
  • repair
  • financial costs
  • reputation
  • safety
  • quality
  • customers

Closing Message for Field Service Action Number: 12m02

As we come to the end of this article on Field Service Action Number: 12m02, it is important to reiterate the significance of this recall and the need for affected vehicle owners to take prompt action.

The recall, which affects millions of vehicles worldwide, was issued by the manufacturer in response to concerns about potential safety issues related to faulty airbags. The affected airbags have been found to deploy unexpectedly, causing serious injury or even death to drivers and passengers.

If you own a vehicle that is affected by this recall, it is important that you take immediate action to have the necessary repairs carried out. This will not only help to ensure your safety and the safety of your passengers but will also help to prevent further accidents and injuries from occurring.

It is also important to note that the manufacturer has stated that they will cover the cost of the repairs, meaning that there should be no financial burden on affected vehicle owners.

If you are unsure whether your vehicle is affected by this recall, you can check with your local dealer or visit the manufacturer's website for more information. It is always better to err on the side of caution and have your vehicle checked if you have any doubts.

It is worth noting that recalls such as this are not uncommon in the automotive industry, and manufacturers take them very seriously. They are designed to ensure that vehicles meet the highest safety standards and comply with all relevant regulations.

It is also worth mentioning that the manufacturer has taken steps to ensure that similar issues do not arise in the future. They have implemented a number of measures to improve the safety and reliability of their vehicles, including improved quality control processes and enhanced testing procedures.

As consumers, it is important that we have confidence in the vehicles that we drive and trust that they are safe and reliable. Recalls such as this may be inconvenient, but they are necessary to ensure that vehicles meet the highest safety standards.

In conclusion, we urge all affected vehicle owners to take prompt action and have the necessary repairs carried out. Your safety and the safety of your passengers should always be your top priority, and this recall is an important step in ensuring that all vehicles meet the highest safety standards.

Thank you for taking the time to read this article on Field Service Action Number: 12m02. We hope that it has been informative and useful, and we encourage you to share it with others who may be affected by this recall.


People Also Ask About Field Service Action Number: 12m02

What is Field Service Action Number: 12m02?

Field Service Action Number: 12m02 is a recall campaign initiated by Ford Motor Company in 2012. It affected certain Ford Escape and Fusion models from 2009 to 2013, equipped with 2.5-liter engines, due to a potential fire hazard caused by a malfunctioning fuel line.

What was the reason for the recall?

The recall was initiated because of a potential fire hazard caused by a faulty fuel line. The problem was that the fuel line could crack and leak fuel, which could lead to a fire if it came into contact with an ignition source.

How many vehicles were affected by the recall?

The recall affected about 485,000 Ford Escape and Fusion models from 2009 to 2013, equipped with 2.5-liter engines.

What did the recall involve?

The recall involved the replacement of the fuel delivery module (FDM) in the affected vehicles. The FDM is responsible for delivering fuel from the gas tank to the engine. The new FDM had an improved design that prevented the fuel line from cracking and leaking.

What should I do if my vehicle was affected by the recall?

If your vehicle was affected by the recall, you should bring it to your local Ford dealer for the necessary repairs. The repairs will be done free of charge, as it is covered under the manufacturer's warranty. You can also check if your vehicle is affected by entering the Vehicle Identification Number (VIN) on the Ford website.

When did the recall end?

The recall ended on December 31, 2014. However, if you have an affected vehicle that has not been repaired yet, you can still bring it to your local Ford dealer for the necessary repairs.

Conclusion

Field Service Action Number: 12m02 was a recall campaign initiated by Ford Motor Company in 2012 that affected certain Ford Escape and Fusion models from 2009 to 2013, equipped with 2.5-liter engines, due to a potential fire hazard caused by a malfunctioning fuel line. The recall involved the replacement of the fuel delivery module (FDM) in the affected vehicles. If your vehicle was affected by the recall, you should bring it to your local Ford dealer for the necessary repairs. The recall ended on December 31, 2014.